R2PBet Casino ("we", "us", "our") is committed to protecting the privacy and personal data of all individuals who interact with our services. This Privacy Policy describes how R2PBet collects, uses, discloses, and safeguards your personal information when you access our website, use the R2PBet app, complete the R2PBet login process, or otherwise engage with our platform.
This policy is drafted in accordance with the following applicable legislation and regulations:
By creating an account, completing the R2PBet login, or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy.
R2PBet operates as the Data Controller in respect of personal data collected through its platform. For the purposes of UK data protection law, the controller is responsible for determining the purposes and means by which your personal data is processed.
If you have any questions or concerns regarding this Privacy Policy or the processing of your personal data by R2PBet, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 13 of this document.
R2PBet collects personal data in various ways, including directly from you, automatically through your use of the R2PBet app or website, and from third-party sources. The categories of data we collect include:
R2PBet processes your personal data only where a lawful basis exists under UK GDPR. The applicable legal bases are as follows:
| Purpose of Processing | Legal Basis |
|---|---|
| Account registration and R2PBet login | Performance of a contract (Article 6(1)(b)) |
| Age verification and KYC compliance | Legal obligation (Article 6(1)(c)) |
| Anti-money laundering checks | Legal obligation (Article 6(1)(c)) |
| Processing payments and transactions | Performance of a contract (Article 6(1)(b)) |
| Responsible gambling monitoring | Legal obligation / Legitimate interests (Article 6(1)(c)(f)) |
| Marketing communications (with consent) | Consent (Article 6(1)(a)) |
| Fraud prevention and security | Legitimate interests (Article 6(1)(f)) |
| Analytics and service improvement | Legitimate interests (Article 6(1)(f)) |
R2PBet uses the personal data collected for the following purposes:
R2PBet does not sell your personal data to third parties. We may, however, share your data with the following categories of recipients where necessary and lawful:
We are required to share certain data with the UK Gambling Commission, HM Revenue & Customs, and law enforcement agencies where required by law or court order.
R2PBet engages accredited third-party identity verification services to fulfil our Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations.
Financial transaction data is shared with licensed payment service providers for the purpose of processing deposits and withdrawals. These providers are contractually obligated to process data securely and in compliance with applicable law.
Where you elect to use self-exclusion tools, R2PBet may be required to register your details with national self-exclusion schemes, including GamStop.
We work with third-party service providers for hosting, analytics, customer support, and security. All such providers are bound by data processing agreements that restrict the use of your data.
In the event of a merger, acquisition, or sale of all or part of R2PBet's business, your personal data may be transferred as part of that transaction, subject to appropriate safeguards.
Where R2PBet transfers personal data outside the United Kingdom, we ensure that appropriate safeguards are in place in accordance with UK GDPR requirements. These safeguards may include:
You may request details of the specific safeguards applicable to any international transfer of your data by contacting our DPO.
R2PBet retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, and contractual obligations.
Once data is no longer required, R2PBet will securely delete or anonymise it in accordance with our internal data retention procedures.
R2PBet uses cookies and similar tracking technologies on our website and within the R2PBet app. These technologies enable us to:
You can manage your cookie preferences through our Cookie Preference Centre, accessible via the cookie banner displayed on your first visit. Please note that disabling certain cookies may impair the functionality of the R2PBet platform.
For full details of the cookies we use, their purpose, and duration, please refer to our Cookie Policy, available on the R2PBet website.
As a data subject, you have the following rights in relation to personal data held by R2PBet:
To exercise any of these rights, please contact R2PBet's Data Protection Officer using the details in Section 13. We will respond to all verifiable requests within one calendar month, as required by UK GDPR.
R2PBet implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, R2PBet will notify you and the Information Commissioner's Office (ICO) in accordance with our legal obligations.
R2PBet's gambling services are strictly restricted to individuals aged 18 years and over. We do not knowingly collect or process personal data from individuals under the age of 18. As part of our registration process, all users must verify their age before accessing R2PBet Casino services.
If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete such data and close the relevant account. If you believe a minor has registered on R2PBet, please contact us immediately.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by R2PBet, please contact our Data Protection Officer:
If you are not satisfied with our response, or if you believe that R2PBet UK is not processing your personal data in accordance with applicable law, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
R2PBet reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will notify you by email or through a prominent notice on the R2PBet website or R2PBet app prior to the changes taking effect.
We encourage you to review this Privacy Policy periodically to remain informed about how R2PBet protects your data. Continued use of our services following the effective date of any updated Privacy Policy constitutes your acknowledgement of the revised terms.
The version number and effective date at the top of this document indicate when the policy was last revised.
In fulfilment of our obligations under the UK Gambling Commission licence conditions, R2PBet processes certain personal and behavioural data for the purpose of identifying and supporting customers who may be experiencing gambling-related harm. This includes:
This processing is conducted under both legal obligation and legitimate interests, and is fundamental to R2PBet's commitment to safer gambling practices. For further information, please refer to our Responsible Gambling Policy available on the R2PBet UK website.
